
How to reach us
Choose the channel that works best for you
Every channel is staffed by trained Softyz engineers — not bots, not scripts. Pick what fits your urgency and your preference.
Email
Email us
Send a detailed message with screenshots or attachments. We reply with a complete answer.
Under 2 hours
24/7, every day
Send email
Business+
Phone call
Talk directly to a senior engineer. For Business and Enterprise customers with urgent issues.
Immediate
Business & Enterprise
Schedule call
Send a message
Can't find what you need? Just tell us.
Fill in the form below and a Softyz team member will get back to you personally — usually within 2 hours, often much faster.
